Connecting your Garden to WiFi

Connecting your Gardens to wifi will allow you to enjoy some awesome features, including setting a light schedule (all gardens) and water pump schedule (V2 Rise Garden only), and receiving low and high water notifications. 

Before connecting your Garden to wifi, please confirm the following: 

✅ Verify your router support 2.4GHz (most home routers do)

✅ Verify that you get a strong wireless signal in the location of your garden (use your mobile phone to check the wireless strength near your garden)

✅ Make sure you know your Wi-Fi credentials (Network name and password)

✅ Cycle the power on your garden (unplug the power, wait 30 seconds and plug back in)

Connecting to WiFi

If you just created a Garden you will see that your WiFi icon shows there is no connection. To start the provisioning process, go to the settings icon and follow the instructions below: 

If you have not done so yet, you will be asked to give the application Bluetooth and location permissions. The Rise Garden application needs short-term access to location settings (precise) and Bluetooth services so that it can find your garden and configure it to connect to the internet. Please follow the steps below for iPhone or Android. Please follow your phone's instructions to enable these settings and permissions.

iPhone: Go to Settings > Rise Gardens

Android: Go to Setting > Rise Gardens

Next, the phone will look for and connect to your garden via Bluetooth.  If your phone is unable to connect to the garden via Bluetooth, you will be guided down a different process where you will use your garden's Wi-Fi capabilities to configure it correctly.  For more information on this process in detail: Connecting your Garden without Bluetooth

After connecting your Garden to Bluetooth, you will be prompted to select or type in your Wi-Fi network name and password. 

Lastly, the garden will then test it’s connection to the internet and confirm connectivity. 

If there are issues, you will be guided through some troubleshooting steps. For more information on troubleshooting, you can learn more here: Troubleshooting your internet connection.